8 Reasons Why Anson Calder Products Have An Extremely Low Return Rate (<1%, to be Exact)

Whenever we get a return request, we take it personally. That’s because nearly every return we receive arrives in its original packaging—unopened. But once you use our contemporary French calfskin wallets, bags, sleeves, or cases, you never want to part with them. Here are eight reasons we believe we have such a low return rate—and why customers become attached to every purchase.

1. OUR ACCESSORIES GET BETTER WITH AGE

It’s not unusual for someone to come into our store and ask to see the wallet out of our founder’s pocket. That’s because our products develop a rich patina, custom fit, and suppleness over time. The tanning process process creates a leather that is actually self-healing, so you can buff away surface scratches or let them fade naturally with use.

For example, when you first purchase an Anson Calder wallet, it feels tight around your credit cards. The exterior may appear dusty because of its wax and oil coating. The leather is stiffer. As you use your wallet, the leather molds around your belongings. The oils and waxes absorb into the leather and the true vibrancy (whether cognac, black, cobalt, steel gray, red or FSHD orange) intensifies. In fact, the more you use your wallet, the more beautiful it looks. This is true for any of our products.

2. WE USE FULL GRAIN LEATHER

Like most materials, leather varies greatly in quality. We know this because we rigorously vetted 80 tanneries worldwide to find the best of the best. Today, we source the most luxurious leather—full grain French calfskin—from a tannery in France that has been perfecting its art for over 500 years. Full grain leather is cut from the very top of the hide. In it, you can see wrinkles and natural detailing that only enhances every piece’s beauty and one-of-a-kind nature. 

3. WE BURNISH OUR EDGES

Most leather accessories have a painted or coated edge which cracks over time—including many luxury brands you know. Our wallets and cases are burnished by hand—a process that gives our edges a polished look that never frays. Burnishing requires an extra step that takes time and skill, but it’s well worth it to craft a truly luxurious product for you.

4. WE HAND STITCH

We hand tack the corners of every wallet with German Gütermann thread. Why? For a precise fit and structural soundness that lasts. This meticulous reinforcement ensures your accessories thrive through regular use and continue to feel like a second skin to your belongings.

5. OUR LEATHER UPHOLDS ITS INTEGRITY

Have your credit cards become loose in your wallet and fallen out inside your purse or pocket? You won’t face that problem with our wallets or cases. Our unlined leather hugs your belongings tightly and upholds its integrity for decades.

6. WE HAVE PATENT-PENDING DESIGN FEATURES

Every product we create adds something valuable to your life—both aesthetically and functionally. Take our patent-pending push slot for instance. This design element is the first of its kind. Instead of pinching and pulling cards from your wallet, you can fan through cards and use one hand to retrieve the right one. 

Our patent-pending organizational system is another Anson Calder signature. This genius piece of architecture allows our cases to be configured to your liking. Create a custom carry-all to work—packing your laptop, tablet, and umbrella case. Swap out headphones, GoTubbs, and a notebook for travel. The system is a permanent packing list in itself, so you’ll never forget an item or bring too much. Enjoy minimalist, organized, and functional design that keeps everything in its proper place.

7. OUR ACCESSORIES ELIMINATE BULK

Because our leather is selected from the finest hides, we don’t use lining. This eliminates bulk and allows us to produce wallets that are 1/8-inch thick and slim in your pocket—so streamlined they almost disappear. By condensing space, focusing on details, and solving problems found in other accessories, we create products that are perfect for everyday use, commuting, and travel.

8. YOU CAN CUSTOMIZE EVERYTHING

Whether you wish to monogram your accessories in 22-karat gold, add custom straps in your favorite color, or order a number of cases to swap in and out, you can. Every accessory can be personalized to your needs. What’s more, if you’re looking for a corporate gift that won’t find its way to the next garage sale, we can work with your business to outfit your team with something they’ll love for years to come.

Purchasing an Anson Calder accessory is an investment—both in a long-lasting luxury leather product and a newfound minimalist and organized lifestyle. We’re the first to say that photos don’t do our accessories justice; you have to feel and see them to believe. See how incredible they are for yourself by bringing one home today.