Frequently Asked Questions
You have the option to enter a personalized message in your shopping cart. This message will be printed on the invoice and hand-written on an Anson Calder notecard. Additionally, the invoice included in your package will not include prices.
Gift cards are non-refundable. Gift cards do not have an expiration date. To check the value of your gift card, please enter the number in your shopping cart or check the balance at our store.
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift-credit for the value of your return. Once the returned item is received, a gift card will be emailed to you. Please let us know if you prefer a physical gift card and we can mail it to the specified address.
If the item wasn’t marked as a gift when purchased, or the purchaser had the order shipped to themselves to give to you later, we will send the refund to the purchaser.